On November 30th, 2021 DocuSign will no longer be utilizing the former SpringCM Trust site to communicate Product Release Information and Performance/Maintenance alerts for the DocuSign CLM product.

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Alert: TLS Encryption Protocol Standards Changing - June 2018

 POSTED: May 3, 2018 2:57:16 PM        Security, TLS, Encryption, Browser

Please note that on June 1, 2018, SpringCM will disable the TLS 1.1 encryption protocol.  After we disable TLS 1.1, any inbound or outbound connection with SpringCM will need to use the TLS 1.2 encryption protocol.

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Wildcard Certificate Update

 POSTED: Jan 24, 2018 10:38:15 AM        Security

On January 31st at 5:30pm CDT SpringCM will upgrade the SSL certificate used for the platform by customers who bypass the Akamai network. This change only affects customers who use a specific URL to bypass the default SpringCM login page and the Akamai caching network.

The new SSL certificate uses a SHA256 root, instead of the SHA1 root of the current certificate. All recent computer operating systems and browsers support this new certificate. Legacy operating systems including OSX Leopard and Windows XP may experience browser connection warnings.

Customers can test their computers ahead of this change by loading this SpringCM test website: https://sha256test.springcm.com
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