The SpringCM Technology team is working to resolve a performance degradation issue on the NA21 instance. During this time, customers may experience workflow latency.
Please check the status of trust.springcm.com frequently for updates regarding this issue.
[RESOLVED November 15, 2018 at 10:00 AM CST] - The SpringCM Technology Team has resolved the issues affecting performance in NA21. We expect performance to back to normal.