[RESOLVED] The SpringCM Technology team identified and resolved the service availability issue on the NA21 instance on Friday, August 30 at approximately 15:30 CST. The outage lasted approximately from 13:00 CST to 15:30 CST (2.5 hours). We apologize for the inconvenience and will be providing a Root Cause Analysis in the near future.
[POSTED Aug 30,2019 13:39:57 CST] The SpringCM Operations team is working to resolve a service availability issue on the NA21 instance. During this time, customers may experience an inability to access resources or receive an error when loading pages. Please check the status of trust.springcm.com frequently for updates regarding this issue.