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NA11 Public IP Subnet Change - Brief Inaccessibility to Production

 POSTED: Sep 2, 2021 3:10:45 PM        NA11

On Saturday, September 11th, 2021 at 10pm CDT the DocuSign CLM Technology Team will be changing all customer facing IP addresses for the NA11 PRODUCTION environment.

As part of this change we will be migrating the NA11 Production environment over to DocuSign’s core backbone for internet access on September 11th between 10pm and midnight. During this period there will be a brief window of inaccessibility to NA11 Production lasting for about 3-5mins. The change involves updating all customer facing IP addresses for Production from 69.25.244.0/24 to 209.112.106.0/24.

Please contact DocuSign CLM Technical Support with any questions.