On November 30th, 2021 DocuSign will no longer be utilizing the former SpringCM Trust site to communicate Product Release Information and Performance/Maintenance alerts for the DocuSign CLM product.

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CLM NA11 Public IP Subnet Change

 POSTED: Aug 10, 2021 4:00:00 PM        Production Environment, UAT, NA11, CLM, IP Address Change

On Friday, August 20th, 2021 at 10pm CDT the DocuSign CLM Technology Team will be changing all customer facing IP addresses for the NA11 UAT environment from 69.25.244.0/24 to 209.112.106.0/24.

On Saturday, September 11th 2021 at 10pm CDT the same change will take place for the NA11 Production environment. 

Customers on these instances who are currently allowlisting 69.25.244.0/24 are advised that they will need to work with their IT teams to update their IP allowlisting settings to allow the new range (209.112.106.0/24) or they may encounter issues accessing their environments on the respective dates.

Please contact DocuSign CLM Technical Support with any questions.

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