[ANNOUNCEMENT] | NA11| UAT Maintenance Scheduled for Thursday, July 19, 2018 from 8PM-11PM CDT

 POSTED: Jul 18, 2018 1:07:26 PM        Maintenance, Alert, UAT

SpringCM has scheduled the following upcoming routine maintenance event(s) for the UAT environment. During the maintenance window, SpringCM's UAT environment will be unavailable.

The maintenance event(s) will occur on:

Thursday, July 19, from 8PM to 11PM, U.S. Central Time

Should you have any questions, please contact support@springcm.com. Thank you for your attention.

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[ANNOUNCEMENT] | NA11| UAT Maintenance Scheduled for Thursday, May 17, 2018 from 8PM-11PM CDT

 POSTED: May 16, 2018 12:57:46 PM        Maintenance, Alert, UAT

SpringCM has scheduled the following upcoming routine maintenance event(s) for the UAT environment. During the maintenance window, SpringCM's UAT environment will be unavailable.

The maintenance event(s) will occur on:

Thursday, May 17, from 8PM to 11PM, U.S. Central Time

Should you have any questions, please contact support@springcm.com. Thank you for your attention.

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SpringCM UAT and Production Release Schedule (2018)

 POSTED: Mar 26, 2018 2:26:17 PM        UAT, Production, New Release, Deployment

SpringCM has confirmed the deployment dates for all remaining 2018 product releases. During each window, the specified SpringCM environment will be unavailable:

Thursday, April 19th
8PM - 11PM U.S. Central Time
UAT Environment

Friday, May 4th
9PM - Midnight U.S. Central Time
Production Environments (NA11, NA21, EU11, EU21)

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[ANNOUNCEMENT] | NA11| UAT Maintenance Scheduled for Wednesday, March 14, 2018 from 8PM-12AM CDT

 POSTED: Mar 12, 2018 1:40:03 PM        Maintenance, Alert, UAT

SpringCM has scheduled the following upcoming routine maintenance event(s) for the UAT environment. During the maintenance window, SpringCM's UAT environment will be unavailable.

The maintenance event(s) will occur on:

Wednesday, March 14, from 8PM to 12AM, U.S. Central Time

Should you have any questions, please contact support@springcm.com. Thank you for your attention.

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[RESOLVED] UAT | Intermittent performance degradation

 POSTED: Jan 3, 2018 9:56:39 AM        Performance, UAT

Jan 9, 2018, 15:05 CST - The problem began on 1/2/18 at approximately 05:00 CDT and was resolved on 1/8/18 at approximately 23:00 CDT. It was a fault in multiple nodes which affected the database of the UAT NA11 instance (Production was not impacted).  The SpringCM Technology team worked to add more resources and resolve the issue.  Please send any further issues to support@springcm.com . Thank you for your patience.

Jan 5, 2018, 15:20 CST - The SpringCM Technology team is continuing to work towards a permanent solution for the performance degradation issue on UAT NA11 instance.  At present time customers may continue to experience workflow slowness, intermittent page errors, and general performance issues on UAT.

Jan 4, 2018, 10:10 CST - The SpringCM Technology team is continuing to work towards a permanent solution for the performance degradation issue on UAT NA11 instance.  At present time customers may continue to experience workflow slowness, intermittent page errors, and general performance issues on UAT.

Jan 3, 2018 - 15:30 CST - The SpringCM Technology team has addressed the performance degradation issue on the UAT NA11 instance. We will continue to monitor the database and provide updates as needed.

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SpringCM UAT and Production Release Schedule (Q1 2018)

 POSTED: Dec 19, 2017 4:05:50 PM        UAT, Production, New Release, New Functionality, Deployment, Enhancements, Bug Fixes

SpringCM has confirmed the deployment dates for the next two product releases, which are scheduled for Q1 2018. During each window, the specified SpringCM environment will be unavailable:

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