DocuSign CLM September 20.7 Product Release: UAT 9/3/2020

 POSTED: Aug 24, 2020 6:00:00 PM        UAT, Product Release, Zero Downtime, 20.7

The DocuSign CLM and CLM.CM September 20.7 Product Release will be deployed to the UAT environment on Thursday, September 3, 2020 between 8:00 PM and 11:00 PM, US Central Time. We don't anticipate any impact to availability or access during this Product Release.

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DocuSign CLM August 20.6 Product Release: UAT Unavailable 7/23/2020

 POSTED: Jul 13, 2020 4:30:00 PM        UAT, Product Release, CLM.CM, CLM.DS, 20.6

The DocuSign CLM and CLM.CM August 20.6 Product Release will be deployed to the UAT environment on Thursday, July 23, 2020 between 8:00 PM and 11:00 PM, US Central Time.

During this period access to the UAT environment will be impacted.  We apologize for any inconvenience.

Release Notes for this upcoming release can be found on the DocuSign Support Center.

Please contact Technical Support if you have any questions.

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DocuSign CLM June 20.5 Product Release: UAT - 06/11/2020

 POSTED: Jun 1, 2020 4:15:49 PM        UAT, Product Release, Zero Downtime, 20.5

The DocuSign CLM and CLM.CM June 20.5 Product Release will be deployed to the UAT environment on Thursday, June 11, 2020 between 8:00 PM and 11:00 PM, US Central Time.

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[RESOLVED] EU11 | EU21 | UAT  - Service Availability and Intermittent Slowness

 POSTED: May 16, 2020 3:37:13 AM        UAT, EU11, EU21, Service Outage, Latency, CLM.CM, CLM.DS

[RESOLVED May 16, 2020 05:47 CDT] -The DocuSign CLM/SpringCM Technology team has resolved the service availability issue on the EU11/EU21 instances. The problem began at 00:00 CDT and was resolved at 05:47 CDT.

The intermittent slowness in UAT has been reduced but is not currently completely resolved.  Please check the status of trust.springcm.com frequently for updates regarding this issue.

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DocuSign CLM Product Release: 04/30/2020 – UAT Unavailable During May 20.4 Product Release

 POSTED: Apr 20, 2020 8:00:00 AM        Downtime, UAT, Product Release

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[RESOLVED] UAT - Performance Degradation on 4/17/2020

 POSTED: Apr 17, 2020 9:03:36 AM        UAT, Latency

[RESOLVED Apr 19, 2020 15:57 CDT - The SpringCM Technology team has resolved the performance degradation issue on the UAT instance.  The issue began on Apr 17 at 08:42 CDT and resolved on Apr 19 at 15:05 CDT.

We will provide a Root Cause Analysis here within a few days.  We apologize for any inconvenience. 

[UPDATED Apr 19, 2020 15:00 CDT] - The SpringCM Technology team continues to work on resolving the performance degradation issue on the application on the UAT instance. We apologize for the inconvenience and will continue to update Trust with more information as we get closer to resolution.

[UPDATED Apr 17, 2020 16:50 CDT] - The SpringCM Technology team continues to work on resolving the performance degradation issue on the application on the UAT instance.  We anticipate improvement throughout the weekend as work continues.  We apologize for the inconvenience and will continue to update Trust with more information as we get closer to resolution.

Please check the status of trust.springcm.com frequently for updates regarding this issue.

[POSTED Apr 17, 2020 09:03] The SpringCM Technology team is working to resolve a performance degradation issue on the application on the UAT instance.

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[RESOLVED] UAT Advanced Workflow Performance Degradation

 POSTED: Apr 6, 2020 10:15:38 AM        Workflow, UAT, Service Degradation

[RESOLVED April 6, 2020 21:31 CDT] The SpringCM Technology Team has resolved the Workflow performance degradation issue within the application on the UAT Instance. The issue was observed starting at approximately 07:48 CDT and resolved at 21:24 CDT.   We will provide a Root Cause Analysis here within a few days.  We apologize for any inconvenience. 

[UPDATE April 6, 2020 14:45 CDT] The SpringCM Technology Team continues to work on the Workflow performance degradation issue within the application on the UAT instance.

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UAT Maintenance 3/28/20

 POSTED: Mar 18, 2020 2:17:09 PM        Maintenance, UAT, SSL

The DocuSign CLM and CLM.CM Technology Team will be conducting security maintenance on the UAT environment on 3/28/20.

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DocuSign CLM April 20.3 Product Release 03/19/20 - UAT

 POSTED: Mar 9, 2020 6:00:00 AM        UAT, Product Release, Zero Downtime, 20.3

The DocuSign CLM and CLM.CM April 20.3 Product Release will be deployed to the UAT environment on Thursday, March 19, 2020 between 8:00 PM and 11:00 PM, US Central Time.

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DocuSign CLM UAT Unavailable During Product Release: 02/11/2020 – UAT - February 20.2 Release

 POSTED: Feb 7, 2020 2:04:29 PM        Downtime, UAT, Product Release, 20.2

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