On November 30th, 2021 DocuSign will no longer be utilizing the former SpringCM Trust site to communicate Product Release Information and Performance/Maintenance alerts for the DocuSign CLM product.

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[UPDATE] EU|NA|UAT|US DocuSign CLM Operations Maintenance

 POSTED: Oct 7, 2021 2:30:00 PM        Mainentance, Production Environment, UAT, NA21, NA11, EU11, EU21, US11, US12

[UPDATED Oct 8, 2021, 22:45 CDT] 

EU 11 EU 21 PRODUCTION ENVIRONMENT

The CLM Operations team has extended this maintenance to end at 3:30 UTC (10:30 pm CDT) Sat Oct 9th, 2021 (Friday Oct 8th, 2021 CDT). During this time, there may be some periods where the CLM application is degraded.

 

[POSTED Oct 7 2021, 14:30 CDT] The CLM Operations team will be performing essential system maintenance on all CLM Data Centers starting Friday, October 8th and ending Saturday, October 9th 2021. During this time, there may be some periods where the CLM application is degraded.  We apologize for the short notice for this announcement and any impact this may have on your accounts.

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DocuSign CLM June 21.5 Product Release: PROD 06/25/2021

 POSTED: Jun 11, 2021 10:00:00 AM        NA21, NA11, Product Release, EU11, EU21, US11, US12

The DocuSign CLM and CLM.CM June 21.5 Product Release will be deployed to the EU11, EU21 Production environments on Friday, June 25, 2021 between 1:30 PM and 5:30 PM, U.S Central Time, and to the NA11, NA21, US11, US12 Production environments between 9:00 PM and Midnight, US Central Time. We do not anticipate any impact to platform availability or access during this time.

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DocuSign CLM May 21.4 Product Release: PROD 05/14/21

 POSTED: Apr 30, 2021 10:00:00 AM        Production, NA21, NA11, Product Release, EU11, EU21, Zero Downtime, US11, US12, 21.4

The DocuSign CLM and CLM.CM May 21.4 Product Release will be deployed to the EU11, EU21 Production environments on Friday, May 14, 2021, between 1:30 PM and 5:30 PM, U.S Central Time, and to the NA11, NA21, US11, US12 Production environments between 9:00 PM and Midnight, US Central Time. We do not anticipate any impact to platform availability or access during this time.

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DocuSign CLM February 21.2 Product Release: PROD - 2/26/2021

 POSTED: Feb 12, 2021 4:00:00 PM        Production Environment, NA21, NA11, Product Release, EU11, EU21, Zero Downtime, US11, US12, 21.2

The Docusign CLM and CLM.CM February 21.2 Product Release will be deployed to the EU11, EU21 Production environments on Friday, February 26, 2021 from 1:30PM - 5:30PM, U.S Central Time, and to the NA11, NA21, US11, US12 Production environments between 9:00 PM and Midnight, US Central Time.

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DocuSign CLM October 20.8 Product Release: PROD - 10/23/2020

 POSTED: Oct 14, 2020 5:00:00 PM        Production Environment, NA21, NA11, Product Release, EU11, EU21, 20.8, US11, US12

The DocuSign CLM and CLM.CM October 20.8 Product Release will be deployed to the NA11, NA21, EU11, EU21, US11, US12 Production environments on Friday, October 23, 2020 between 9:00 PM and Midnight, US Central Time.

We do not anticipate any impact to platform availability during this time.

Release Notes for this upcoming release can be found on the 
DocuSign Support Center.

Please contact 
Technical Support if you have any questions.

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US11 | US12 Scheduled Maintenance Saturday 10/17 & 10/24

 POSTED: Oct 6, 2020 2:25:56 PM        Downtime, Scheduled Maintenance, US11, US12

The DocuSign CLM/SpringCM Technology Team will be conducting scheduled maintenance on the following dates:

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