On November 30th, 2021 DocuSign will no longer be utilizing the former SpringCM Trust site to communicate Product Release Information and Performance/Maintenance alerts for the DocuSign CLM product.

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NA11 Scheduled Maintenance Beginning Saturday, 10/09/2021

 POSTED: Oct 4, 2021 5:00:00 PM        NA11, Scheduled Maintenance

The DocuSign CLM Technology Team will be conducting scheduled maintenance beginning Saturday, October 9th at 22:00 - 23:00 CDT (03:00 - 04:00 GMT, Oct 10).

During this time customers on the NA11 instance may experience moments of brief inaccessibility to their account.

We apologize for any inconvenience during this time.

Please reach out to DocuSign CLM Technical Support for any questions or concerns and check back here for updates regarding the schedule.

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NA21 Scheduled Maintenance – Friday/Saturday April 23-24 2021

 POSTED: Apr 16, 2021 3:00:00 PM        EU21, Scheduled Maintenance

The DocuSign CLM Technology Team will be conducting scheduled maintenance beginning Friday, April 23rd from 22:00 - 02:00 CT April 24 (03:00 - 07:00 GMT, April 24).

During this time customers on the NA21 instance may experience moments of brief inaccessibility to their account.

We apologize for any inconvenience during this time.

Please reach out to DocuSign CLM Technical Support for any questions or concerns and check back here for updates regarding the schedule.

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EU21 Scheduled Maintenance – Friday April 16 2021

 POSTED: Apr 9, 2021 4:00:00 PM        EU21, Scheduled Maintenance

The DocuSign CLM Technology Team will be conducting scheduled maintenance beginning Friday, April 16th from 15:00 - 19:00 CT April 16 (21:00 - 01:00 GMT, April 16-17).

During this time customers on the EU21 instance may experience moments of brief inaccessibility to their account.

We apologize for any inconvenience during this time.

Please reach out to DocuSign CLM Technical Support for any questions or concerns and check back here for updates regarding the schedule.

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EU11 Scheduled Maintenance – Friday February 19 2021

 POSTED: Feb 11, 2021 5:00:00 PM        EU11, Scheduled Maintenance

The DocuSign CLM/SpringCM Technology Team will be conducting scheduled maintenance beginning Friday, February 19th from 15:00 - 19:00 CT Feb 19 (21:00 - 01:00 GMT, Feb 19-20).

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UAT Scheduled Reporting Maintenance Friday, Dec 4 - Sunday, Dec 6

 POSTED: Nov 16, 2020 5:15:00 PM        UAT, Reporting Services, Scheduled Maintenance

The DocuSign CLM/SpringCM Technology Team will be conducting scheduled maintenance beginning Friday, 12/4/20 at 21:00 - Sunday 12/6/2020 at 21:00 CT.

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[CANCELLED] Scheduled Reporting Maintenance Friday, Dec 11 - Sunday, Dec 13

 POSTED: Nov 16, 2020 5:15:00 PM        Production, Reporting Services, Scheduled Maintenance

[UPDATE 11/24/2020 13:25 CT] The DocuSign CLM/SpringCM Technology Team has cancelled this maintenance event and will reschedule at a future date in 2021. We apologize for any inconvenience

[POSTED] 11/16/2020 17:15 CTThe DocuSign CLM/SpringCM Technology Team will be conducting scheduled maintenance beginning Friday, 12/11/20 at 21:00 - Sunday, 12/13/20 at 21:00 CT .

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NA11 Scheduled Maintenance Beginning Saturday, 11/21/2020

 POSTED: Nov 16, 2020 5:00:00 PM        Downtime, NA11, Scheduled Maintenance

The DocuSign CLM/SpringCM Technology Team will be conducting scheduled maintenance beginning Saturday, November 21st at 22:00 - 03:00 CT Nov 22 (04:00 - 09:00 GMT, Nov 22).

During this time customers on the NA11 instance may experience moments of brief inaccessibility to their account.

We apologize for any inconvenience during this time.

Please reach out to DocuSign CLM Technical Support for any questions or concerns and check back here for updates regarding the schedule.

Continue reading...

NA21 Scheduled Maintenance Saturday, 11/14/2020

 POSTED: Nov 7, 2020 8:00:00 AM        Downtime, NA21, Scheduled Maintenance

The DocuSign CLM/SpringCM Technology Team will be conducting scheduled maintenance beginning Saturday, November 14th at 22:00 - 01:00 CT (04:00 - 07:00 GMT, Nov 15 2020).

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US11 | US12 Scheduled Maintenance Saturday 10/17 & 10/24

 POSTED: Oct 6, 2020 2:25:56 PM        Downtime, Scheduled Maintenance, US11, US12

The DocuSign CLM/SpringCM Technology Team will be conducting scheduled maintenance on the following dates:

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