On November 30th, 2021 DocuSign will no longer be utilizing the former SpringCM Trust site to communicate Product Release Information and Performance/Maintenance alerts for the DocuSign CLM product.

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[RESOLVED] UAT/Demo | Performance Degradation (Second Incident 6/22/2021)

 POSTED: Jun 22, 2021 12:05:42 PM        Performance, UAT, Service Degradation

[RESOLVED] June 22, 2021 12:11 CDT] The DocuSign CLM Technology team has resolved the performance degradation issue on the UAT/Demo instances.  

We apologize for the inconvenience and will be posting a Root Cause Analysis to this site within 48 hours.

[POSTED June 22, 2021 12:05 CDT] The DocuSign CLM Technology team is working to isolate a second performance degradation issue on the UAT instance.  This is a separate incident from the reported issue from earlier today.

During this time customers may experience inability to access the UAT environment. We apologize for the inconvenience.

Please check the status of trust.springcm.com frequently for updates regarding this issue.re…