On November 30th, 2021 DocuSign will no longer be utilizing the former SpringCM Trust site to communicate Product Release Information and Performance/Maintenance alerts for the DocuSign CLM product.

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[RESOLVED] UAT | Service Outage

 POSTED: Sep 18, 2019 9:49:15 AM        UAT, Service Outage

[RESOLVED Sept 18, 2019 12:05 CST] The SpringCM Technology Team has resolved the service availability issue on the UAT instance.  The problem began at approximately 09:38 AM CST and was confirmed resolved at 12:02 PM CST.  We apologize for the inconvenience and will be providing a Root Cause Analysis in the near future.

[UPDATE Sept 18, 2019, 12:00 CST] The SpringCM Technology Team has made significant progress on resolving the service availability issue on the UAT instance. We anticipate resolution shortly.

[UPDATE Sept 18 2019, 11:00 CST] The SpringCM Technology Team continues to work on isolating the service availability issue on the UAT instance.  We apologize for the inconvenience and will be updating Trust hourly until resolved.

[POSTED Sept 18 2019, 9:49:15 CST] The SpringCM Technology Team is working to isolate a service availability issue on the UAT instance. At this time, customers may not be able to access their SpringCM UAT environment.

Please check the status of trust.springcm.com frequently for updates regarding this issue.