[RESOLVED] UAT | Workflow Failures and Designer Errors

 POSTED: Oct 14, 2020 6:54:45 AM        Workflow, UAT, Workflow Designer, Bug Fixes

[RESOLVED, October 14, 2020 10:00AM CST] - The DocuSign/SpringCM Technology team has resolved the bug impacting customer workflows on the UAT instance.  The problem began with the 20.8 Product Release to UAT yesterday evening and was resolved at 09:55AM CST.  

We will post a root cause analysis (RCA) of this issue in the coming days once the investigation has been completed.

Again, apologies for the inconvenience.  If you continue to see any issues related to this, please reach out to DocuSign CLM Technical Support.  

[UPDATE, October 14, 2020 at 09:50AM CST] - The DocuSign/SpringCM Technology team continues to work on isolating and resolving the bug in the UAT instance impacting customer workflows.  We apologize for the inconvenience and anticipate a resolution soon.  

Please check the status of trust.springcm.com frequently for updates regarding this issue.

[POSTED, October 12, 2020 at 06:54AM CST] - The DocuSign/SpringCM Technology team is working to isolate and resolve a bug on the application on the UAT instance.

During this time, customers may experience workflow errors and may notice anomalies when viewing workflows in the designer.

We apologize for the inconvenience. Please check the status of trust.springcm.com frequently for updates regarding this issue.

Subscribe to Email Updates

Subscribe by email to get notified as soon as we post a status update.