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[RESOLVED] NA11 | Performance Degradation Issue

 POSTED: May 21, 2020 4:52:58 PM        Performance, NA11, CLM.CM, CLM.DS

[RESOLVED] The  DocuSign CLM/SpringCM Technology Team has resolved a performance degradation issue on the NA11 instance. The problem began at 18:24 UTC and was resolved as of 19:44 UTC.  During this window customers on NA11 may have experienced delayed workflow starts, and latency in Doc Launcher and Document Preview.  

We apologize for any inconvenience and will post a root cause analysis this this page once it has been ascertained.