[RESOLVED] The DocuSign CLM/SpringCM Technology Team has resolved a performance degradation issue on the NA11 instance. The problem began at 18:24 UTC and was resolved as of 19:44 UTC. During this window customers on NA11 may have experienced delayed workflow starts, and latency in Doc Launcher and Document Preview.
We apologize for any inconvenience and will post a root cause analysis this this page once it has been ascertained.