[RESOLVED] UAT Advanced Workflow Performance Degradation

 POSTED: Apr 6, 2020 10:15:38 AM        Workflow, UAT, Service Degradation

[RESOLVED April 6, 2020 21:31 CDT] The SpringCM Technology Team has resolved the Workflow performance degradation issue within the application on the UAT Instance. The issue was observed starting at approximately 07:48 CDT and resolved at 21:24 CDT.   We will provide a Root Cause Analysis here within a few days.  We apologize for any inconvenience. 

[UPDATE April 6, 2020 14:45 CDT] The SpringCM Technology Team continues to work on the Workflow performance degradation issue within the application on the UAT instance.

Please check the status of trust.springcm.com frequently for updates regarding this issue.

 

[POSTED April 6, 2020 10:15 CDT] The SpringCM Technology team is working to resolve a Workflow performance degradation issue within the application on the UAT instance.

During this time, customers may experience Advanced Workflow ceasing to process.  As a workaround until this is resolved customers can pause and resume workflows within the Workflow Activity page to resume processing.  

Please check the status of trust.springcm.com frequently for updates regarding this issue.

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