[RESOLVED May 16, 2020 05:47 CDT] -The DocuSign CLM/SpringCM Technology team has resolved the service availability issue on the EU11/EU21 instances. The problem began at 00:00 CDT and was resolved at 05:47 CDT.

The intermittent slowness in UAT has been reduced but is not currently completely resolved.  Please check the status of trust.springcm.com frequently for updates regarding this issue.

[POSTED May 16, 2020 03:37 CDT] The DocuSign CLM/SpringCM Technology team is working to isolate a performance degradation issue on the UAT instance and service availability issue on the EU11/EU21 instances. During this time, customers may experience intermittent slowness in UAT and inability to access their accounts in EU11/EU21.

Please check the status of trust.springcm.com frequently for updates regarding this issue.