On November 30th, 2021 DocuSign will no longer be utilizing the former SpringCM Trust site to communicate Product Release Information and Performance/Maintenance alerts for the DocuSign CLM product.

DocuSign Trust Center



NA11 | NA 21 | EU 11 | EU 21 Production Unavailable during May (19.4) Product Release

 POSTED: May 6, 2019 3:25:24 PM        Downtime, NA21, NA11, New Release, Product Release, EU11, EU21

SpringCM Production accounts will be unavailable Friday, May 17th from 9pm - 12am CDT for the 19.4 Product release. We apologize for any inconvenience.

Please contact SpringCM Support at https://support.docusign.com/ if you have any questions.
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Alert: Electronic Signature Preview Experience Change

 POSTED: Oct 19, 2018 4:28:07 PM        Preview, Alert, New Release, Electronic Signature, Signature

With tonight’s October Release deployment, customers sending documents for electronic signature will notice the new preview experience has now been enabled.

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SpringCM UAT and Production Release Schedule (2018)

 POSTED: Mar 26, 2018 2:26:17 PM        UAT, Production, New Release, Deployment

SpringCM has confirmed the deployment dates for all remaining 2018 product releases. During each window, the specified SpringCM environment will be unavailable:

Thursday, April 19th
8PM - 11PM U.S. Central Time
UAT Environment

Friday, May 4th
9PM - Midnight U.S. Central Time
Production Environments (NA11, NA21, EU11, EU21)

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Maintenance Alert: SpringCM March Release Production Deployment (March 9)

 POSTED: Feb 23, 2018 9:59:11 AM        Maintenance, Alert, Production, New Release

SpringCM's March 2018 Release, featuring a simplified and more intuitive navigation design, is coming your way on March 9th. The new release will be deployed to the Production Environment on Friday, March 9th from 9PM to midnight US Central Standard Time.

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SpringCM UAT and Production Release Schedule (Q1 2018)

 POSTED: Dec 19, 2017 4:05:50 PM        UAT, Production, New Release, New Functionality, Deployment, Enhancements, Bug Fixes

SpringCM has confirmed the deployment dates for the next two product releases, which are scheduled for Q1 2018. During each window, the specified SpringCM environment will be unavailable:

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