On November 30th, 2021 DocuSign will no longer be utilizing the former SpringCM Trust site to communicate Product Release Information and Performance/Maintenance alerts for the DocuSign CLM product.

DocuSign Trust Center



UAT | August 19.6 Product Release

 POSTED: Jul 25, 2019 2:18:49 PM        Downtime, UAT, Product Release

The UAT environment will be unavailable during this product release, Thursday, July 25, from 8PM - 11PM US Central Time. We inadvertently reported in the original trust post that we did not anticipate any impact to availability.  We apologize for any inconvenience. 

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[UPDATE] NA11 | NA21 | EU11 | EU21 - Production August 19.6 Product Release

 POSTED: Jul 22, 2019 3:30:16 PM        NA21, NA11, Product Release, EU11, EU21

[UPDATE July 25, 2019] - The Production environment will be unavailable during this product release, from Friday, August 9, 9PM - Midnight US Central Time.  We inadvertently reported in the original trust post that we did not anticipate any impact to availability.  We apologize for any inconvenience.

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NA11 | NA21 | EU11 | EU21 June 19.5 Product Release

 POSTED: Jun 6, 2019 11:25:07 AM        Production Environment, NA21, NA11, Product Release, EU11, EU21

SpringCM's June 2019 Product Release will be deployed to the Production environments on Friday, June 28th 2019 between 9PM and Midnight, US Central Time.

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UAT June 19.5 Product Release

 POSTED: Jun 3, 2019 4:41:26 PM        UAT, Product Release

SpringCM's June 2019 Product Release will be deployed to the UAT environment on Thursday, June 13th 2019 between 8PM and 11pm, US Central Time.

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NA11 | NA 21 | EU 11 | EU 21 Production Unavailable during May (19.4) Product Release

 POSTED: May 6, 2019 3:25:24 PM        Downtime, NA21, NA11, New Release, Product Release, EU11, EU21

SpringCM Production accounts will be unavailable Friday, May 17th from 9pm - 12am CDT for the 19.4 Product release. We apologize for any inconvenience.

Please contact SpringCM Support at https://support.docusign.com/ if you have any questions.
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UAT Unavailable during May (19.4) Product Release

 POSTED: Apr 17, 2019 10:24:09 AM        UAT, Product Release

SpringCM UAT accounts will be unavailable Thursday, May 2nd from 8pm - 11pm CDT for the 19.4 Product release. We apologize for any inconvenience.

Please contact SpringCM Support at https://support.docusign.com/ if you have any questions.
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NA11| NA21 | EU11 | EU21 Production April 19.3 Product Release

 POSTED: Mar 25, 2019 4:31:39 PM        NA21, NA11, Product Release, EU11, EU21

SpringCM's April 2019 Product Release will be deployed to Production environments on Friday, April, 5th 2019 between 9PM and Midnight, US Central Time.

Please review the April Release Notes for details on all the new features and updates which you will have access to following the deployment. We do not anticipate any impact to availability or access during this Product Release.

If you have any questions or concerns, please contact your customer success manager or reach out to SpringCM Support.
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NA11| NA21 | EU11 | EU21 Production Unavailable During February Product Release

 POSTED: Feb 14, 2019 12:54:53 PM        NA21, NA11, Product Release, EU11, EU21

SpringCM's February 2019 Product Release will be deployed to the Production environments on Friday, February 22, 2019. As a result, there will be a brief service interruption between 9PM to Midnight US Central Time.

Please review the February Release Notes for details on all the new features and updates which you will have access to following the deployment.

If you have any questions or concerns, please contact your customer success manager or reach out to SpringCM Support.
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REMINDER | PROD NA11, NA21, EU11, EU21 | Unavailable during 19.1 Product Release

 POSTED: Jan 18, 2019 1:01:01 PM        Production Environment, NA21, NA11, Product Release, EU11, EU21

REMINDER: SpringCM Production accounts will be unavailable tonight Friday, January 18th 9pm - 12am CDT for the 19.1 Product release. We apologize for any inconvenience.

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Reminder: SpringCM Production Service Interruption This Evening (October Release Deployment)

 POSTED: Oct 19, 2018 10:31:08 AM        Production Environment, Downtime, New Features, Product Release, Enhancements

SpringCM's October Release will be deployed to the Production environment this evening, Friday, October 19th. As a result, there will be a brief service interruption tonight between 9PM to Midnight US Central Time.

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