On November 30th, 2021 DocuSign will no longer be utilizing the former SpringCM Trust site to communicate Product Release Information and Performance/Maintenance alerts for the DocuSign CLM product.

DocuSign Trust Center



DocuSign CLM UAT Unavailable During Product Release: 02/11/2020 – UAT - February 20.2 Release

 POSTED: Feb 7, 2020 2:04:29 PM        Downtime, UAT, Product Release, 20.2

Continue reading...

NA11 | NA21 | EU11 | EU21 Production Unavailable During 19.8 Product Release

 POSTED: Oct 23, 2019 12:17:59 PM        Downtime, NA21, NA11, Product Release, EU11, EU21

SpringCM Production accounts will be unavailable Friday, November 1 from 9pm to Midnight CDT for the 19.8 Product release. We apologize for any inconvenience.

Continue reading...

New Look and Feel Coming Soon. UAT Unavailable During 19.8 Product Release.

 POSTED: Oct 16, 2019 12:10:56 PM        Downtime, UAT, Product Release

We’re excited to announce that SpringCM is getting a new look and feel in our November release. These changes will make your experience more efficient and provide important building blocks for the future of SpringCM innovation.  

Continue reading...

NA11 | NA 21 | EU 11 | EU 21 Production Unavailable During 19.8 Product Release

 POSTED: Oct 7, 2019 3:29:42 PM        Downtime, NA21, NA11, Product Release, EU11, EU21

Continue reading...

UAT | Unavailable During 19.8 Product Release

 POSTED: Oct 7, 2019 3:20:53 PM        Downtime, UAT, Product Release

SpringCM UAT accounts will be unavailable Thursday, October 17 from 8pm to 11 pm CDT for the 19.8 Product release. We apologize for any inconvenience.

Continue reading...

UAT | August 19.6 Product Release

 POSTED: Jul 25, 2019 2:18:49 PM        Downtime, UAT, Product Release

The UAT environment will be unavailable during this product release, Thursday, July 25, from 8PM - 11PM US Central Time. We inadvertently reported in the original trust post that we did not anticipate any impact to availability.  We apologize for any inconvenience. 

Continue reading...

NA11 | NA 21 | EU 11 | EU 21 Production Unavailable during May (19.4) Product Release

 POSTED: May 6, 2019 3:25:24 PM        Downtime, NA21, NA11, New Release, Product Release, EU11, EU21

SpringCM Production accounts will be unavailable Friday, May 17th from 9pm - 12am CDT for the 19.4 Product release. We apologize for any inconvenience.

Please contact SpringCM Support at https://support.docusign.com/ if you have any questions.
Continue reading...

Reminder: UAT Maintenance Tomorrow (February Release Deployment)

 POSTED: Feb 11, 2019 4:29:14 PM        Maintenance, Downtime, UAT, Deployment, Enhancements

Brief reminder that SpringCM will deploy the February Release to the UAT environment tomorrow, Tuesday, February 12th, between 8:00 - 11:00PM U.S. Central Time. During this time, SpringCM UAT will be unavailable.

Continue reading...

Reminder: SpringCM Production Service Interruption This Evening (October Release Deployment)

 POSTED: Oct 19, 2018 10:31:08 AM        Production Environment, Downtime, New Features, Product Release, Enhancements

SpringCM's October Release will be deployed to the Production environment this evening, Friday, October 19th. As a result, there will be a brief service interruption tonight between 9PM to Midnight US Central Time.

Continue reading...

Reminder: UAT Maintenance Tonight (October Release Deployment)

 POSTED: Oct 4, 2018 10:25:46 AM        Maintenance, Downtime, UAT, Deployment, Enhancements

Brief reminder that SpringCM will deploy the October Release to the UAT environment tonight, Thursday, October 4, between 8:00 - 11:00PM U.S. Central Time. During this time, SpringCM UAT will be unavailable.

Continue reading...