On November 30th, 2021 DocuSign will no longer be utilizing the former SpringCM Trust site to communicate Product Release Information and Performance/Maintenance alerts for the DocuSign CLM product.

DocuSign Trust Center



UAT Necessary Maintenance Wednesday, Feb 24 2021

 POSTED: Feb 23, 2021 10:00:00 AM        Mainentance, Downtime, UAT

The DocuSign CLM/SpringCM Technology Team will be conducting maintenance beginning Wednesday evening, 02/24/21 from 20:00 - Midnight CT.

Continue reading...

NA11 Scheduled Maintenance Beginning Saturday, 11/21/2020

 POSTED: Nov 16, 2020 5:00:00 PM        Downtime, NA11, Scheduled Maintenance

The DocuSign CLM/SpringCM Technology Team will be conducting scheduled maintenance beginning Saturday, November 21st at 22:00 - 03:00 CT Nov 22 (04:00 - 09:00 GMT, Nov 22).

During this time customers on the NA11 instance may experience moments of brief inaccessibility to their account.

We apologize for any inconvenience during this time.

Please reach out to DocuSign CLM Technical Support for any questions or concerns and check back here for updates regarding the schedule.

Continue reading...

NA21 Scheduled Maintenance Saturday, 11/14/2020

 POSTED: Nov 7, 2020 8:00:00 AM        Downtime, NA21, Scheduled Maintenance

The DocuSign CLM/SpringCM Technology Team will be conducting scheduled maintenance beginning Saturday, November 14th at 22:00 - 01:00 CT (04:00 - 07:00 GMT, Nov 15 2020).

Continue reading...

US11 | US12 Scheduled Maintenance Saturday 10/17 & 10/24

 POSTED: Oct 6, 2020 2:25:56 PM        Downtime, Scheduled Maintenance, US11, US12

The DocuSign CLM/SpringCM Technology Team will be conducting scheduled maintenance on the following dates:

Continue reading...

EU11 | Scheduled Maintenance Friday 10/2/20

 POSTED: Sep 25, 2020 4:00:00 PM        Maintenance, Downtime, EU11

The DocuSign CLM/SpringCM Technology Team will be conducting scheduled maintenance beginning Friday, October 2nd at 22:00 - Midnight CEST / 15:00 - 17:00 CDT / 20:00 - 22:00 UTC.

Continue reading...

EU21 | Scheduled Maintenance Saturday 9/26/20

 POSTED: Sep 21, 2020 8:10:42 AM        Maintenance, Downtime, EU21

The DocuSign CLM/SpringCM Technology Team will be conducting scheduled maintenance beginning Saturday, September 26 at 22:00 - Midnight CEST / 15:00 - 17:00 CDT / 20:00 - 22:00 UTC.

Continue reading...

DocuSign CLM Product Release: 05/15/2020 – NA11 | NA 21 | EU 11 | EU 21 Production Unavailable During May 20.4 Product Release

 POSTED: May 4, 2020 8:00:00 AM        Downtime, Production, NA21, NA11, Product Release, EU11, EU21, 20.4

DocuSign CLM Production accounts will be unavailable Friday, May 15 from 21:00 - 24:00 CDT for the 20.4 Product release. We apologize for any inconvenience.

Continue reading...

[CANCELLED] NA11 | NA21 Scheduled Maintenance 5/9/2020

 POSTED: Apr 27, 2020 8:17:32 AM        Maintenance, Downtime, NA21, NA11

[POSTED May 7 2020 13:20]  The DocuSign CLM/SpringCM Technology Team is cancelling this planned maintenance until further notice.  There will be no impact to NA11 & NA21 accounts during the time previously stated.

[POSTED Apr 27 2020 08:17] The DocuSign CLM/SpringCM Technology Team will be conducting scheduled maintenance beginning Thursday, May 9th from 21:00 CDT to 24:00 CDT. 

Continue reading...

DocuSign CLM Product Release: 04/30/2020 – UAT Unavailable During May 20.4 Product Release

 POSTED: Apr 20, 2020 8:00:00 AM        Downtime, UAT, Product Release

Continue reading...

DocuSign CLM NA11|NA21|EU11|EU21 Unavailable During Product Release: 02/21/2020 – PRODUCTION - February 20.2 Release

 POSTED: Feb 12, 2020 8:00:00 AM        Downtime, Production, Product Release, 20.2

Continue reading...