On November 30th, 2021 DocuSign will no longer be utilizing the former SpringCM Trust site to communicate Product Release Information and Performance/Maintenance alerts for the DocuSign CLM product.

DocuSign Trust Center



UAT August 19.6 Product Release

 POSTED: Jul 16, 2019 11:12:04 AM        Maintenance, UAT

[UPDATE July 25, 2019 2:11PM CST] - The UAT environment will be unavailable during this product release, from Thursday, July 25, 8PM - 11PM US Central Time. We inadvertently reported in the original trust post that we did not anticipate any impact to availability.  We apologize for any inconvenience.

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[RESOLVED] UAT Service Outage

 POSTED: Jun 10, 2019 11:27:57 AM        UAT, Service Interruption

[RESOLVED] June 10, 2019 11:56 AM CST:  The SpringCM Technology Team has isolated and repaired the service availability issue on the UAT instance.  The problem began at approximately 11:18AM CST and was resolved by 11:56AM CST.  We apologize for the inconvenience and will be providing a root cause analysis of the issue in a near future.

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UAT June 19.5 Product Release

 POSTED: Jun 3, 2019 4:41:26 PM        UAT, Product Release

SpringCM's June 2019 Product Release will be deployed to the UAT environment on Thursday, June 13th 2019 between 8PM and 11pm, US Central Time.

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[UPDATED]PRD | UAT | Maintenance Schedule - May 2019

 POSTED: May 6, 2019 2:36:34 PM        Maintenance, UAT, Production

[UPDATE 5/28/2019 11:09AM]  Please be advised that the UAT maintenance window for tonight will be extended by one hour from 8PM - Midnight CST.

Please contact SpringCM Support via the DocuSign Support Center with any concerns.

[POSTED: May 6, 2019 2:36:34 PM ]

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UAT Unavailable during May (19.4) Product Release

 POSTED: Apr 17, 2019 10:24:09 AM        UAT, Product Release

SpringCM UAT accounts will be unavailable Thursday, May 2nd from 8pm - 11pm CDT for the 19.4 Product release. We apologize for any inconvenience.

Please contact SpringCM Support at https://support.docusign.com/ if you have any questions.
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UAT | Unavailable during routine Maintenance March 24th

 POSTED: Mar 4, 2019 10:31:45 AM        Maintenance, UAT

SpringCM UAT will be unavailable Sunday, March 24th from 8pm - 11pm CDT  in order to perform scheduled maintenance. We apologize for any inconvenience. 

Please contact SpringCM Support at https://support.springcm.com/ if you have any questions.

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Reminder: UAT Maintenance Tomorrow (February Release Deployment)

 POSTED: Feb 11, 2019 4:29:14 PM        Maintenance, Downtime, UAT, Deployment, Enhancements

Brief reminder that SpringCM will deploy the February Release to the UAT environment tomorrow, Tuesday, February 12th, between 8:00 - 11:00PM U.S. Central Time. During this time, SpringCM UAT will be unavailable.

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UAT | Unavailable during routine maintenance

 POSTED: Jan 4, 2019 4:09:09 PM        Maintenance, UAT

SpringCM UAT will be unavailable Monday, January 7th 8pm - 11pm CDT AND Wednesday, January 16th from 8:pm - 11pm CDT, in order to perform scheduled maintenance. We apologize for any inconvenience.

Please contact SpringCM Support at https://support.springcm.com/ if you have any questions.
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[RESOLVED] UAT | Performance Degradation

 POSTED: Dec 5, 2018 11:13:10 AM        Performance, UAT

[UPDATE December 5, 2018 at 11:46 AM CDT]- The SpringCM Technology Team has resolved the performance degradation issue on the UAT instance. The problem began at 10:55 AM CDT and was resolved as of 11:45 AM CDT.

Dec 5, 2018 11:13:10 AM -  The SpringCM Technology team is working to fix a performance/ service availability issue on the UAT instance. During this time, customers may experience slowness or inability to access UAT.

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[ANNOUNCEMENT] | NA11| UAT Maintenance Scheduled for Sunday, November 25, 2018 from 9AM-10AM CST

 POSTED: Nov 20, 2018 9:05:19 AM        Maintenance, UAT, Reporting Services

SpringCM has scheduled the following upcoming routine maintenance event(s) for the UAT environment. During the maintenance window, reporting services in SpringCM's UAT environment will be unavailable.

The maintenance event(s) will occur on:

Sunday, November 25, from 9AM to 10AM, U.S. Central Time

Should you have any questions, please contact Support at support.springcm.com. Thank you for your attention.
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