June 20, 2018 at 10:00 AM CT - We're happy to report this issue has been resolved. It was determined that an unusually high volume of workflow tasks were being processes unnecessarily. Our operations team aborted the offending processes which allowed performance to resume back to normal. Please contact email@example.com if you require any additional assistance.
June 20, 2018 at 08:00 AM CT - The SpringCM technology team continues to work to resolve slowness in workflow processing. We have taken actions to speed up processing of the workflow queue and have been advised that we should expect to see workflow processes resume to normal performance throughout the morning. We will post another update when full resolution has been confirmed.