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Planned SSO Certificate Upgrade

 POSTED: Jan 22, 2018 4:14:29 PM        SAML

On Wednesday, January 31, 2018 at 5:30PM CST, SpringCM will be upgrading the certificate used to sign outgoing SAML requests. If you are using SSO 
with SpringCM and your Identity Provider is set to validate the signature
 on incoming SAML requests, but is not setup to monitor and auto update the certificate via SpringCM's service provider metadata, you may need to
 upgrade the certificate manually.

New certificates will be available in
 Account Preferences under SAML SSO at the time of upgrade and have been made available now via public download below.

PRD Certficate
UAT Certificate

Please contact SpringCM Support with any questions.

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SpringCM addresses ‘Spectre’ and ‘Meltdown’ vulnerabilities

 POSTED: Jan 19, 2018 11:53:22 AM        CVE-2017-5715, CVE-2017-5753, CVE-2017-5754

On January 3, 2018, the National Cybersecurity and Communications Integration Center (NCCIC) became aware of a set of security vulnerabilities—known as Meltdown (https://meltdownattack.com/) and Spectre (https://spectreattack.com/)— that affect modern computer processors. Exploitation of these vulnerabilities could allow an attacker to obtain access to sensitive information.

 

After the January 3 announcement, the SpringCM Security team immediately evaluated the systems affected by these vulnerabilities and completed an assessment on the likelihood and impact. At this point no systems appear to be compromised and an ongoing monitoring system is in place to alert on suspicious events.  As vendors continue to release updates to the most stable releases of their software, SpringCM will continue to remediate these vulnerabilities.

 

Re: CVE-2017-5715, CVE-2017-5753, CVE-2017-5754

 

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[RESOLVED] UAT | Intermittent performance degradation

 POSTED: Jan 3, 2018 9:56:39 AM        Performance, UAT

Jan 9, 2018, 15:05 CST - The problem began on 1/2/18 at approximately 05:00 CDT and was resolved on 1/8/18 at approximately 23:00 CDT. It was a fault in multiple nodes which affected the database of the UAT NA11 instance (Production was not impacted).  The SpringCM Technology team worked to add more resources and resolve the issue.  Please send any further issues to support@springcm.com . Thank you for your patience.

Jan 5, 2018, 15:20 CST - The SpringCM Technology team is continuing to work towards a permanent solution for the performance degradation issue on UAT NA11 instance.  At present time customers may continue to experience workflow slowness, intermittent page errors, and general performance issues on UAT.

Jan 4, 2018, 10:10 CST - The SpringCM Technology team is continuing to work towards a permanent solution for the performance degradation issue on UAT NA11 instance.  At present time customers may continue to experience workflow slowness, intermittent page errors, and general performance issues on UAT.

Jan 3, 2018 - 15:30 CST - The SpringCM Technology team has addressed the performance degradation issue on the UAT NA11 instance. We will continue to monitor the database and provide updates as needed.

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[ANNOUNCEMENT] SpringCM Developer Site Scheduled Maintenance Downtime Event: Thursday, January 4th, 2018 6am - 7am

 POSTED: Dec 28, 2017 9:28:34 AM        Downtime, developer

Scheduled downtime to perform maintenance in SpringCM's Developer Site (https://developer.springcm.com/) has been scheduled for Thursday, January 4th, 2018 6am - 7am (1 hour) Central Time (US).

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SpringCM UAT and Production Release Schedule (Q1 2018)

 POSTED: Dec 19, 2017 4:05:50 PM        UAT, Production, New Release, New Functionality, Deployment, Enhancements, Bug Fixes

SpringCM has confirmed the deployment dates for the next two product releases, which are scheduled for Q1 2018. During each window, the specified SpringCM environment will be unavailable:

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