The DocuSign CLM and CLM.CM September 20.7 Product Release will be deployed to the UAT environment on Thursday, September 3, 2020 between 8:00 PM and 11:00 PM, US Central Time. We don't anticipate any impact to availability or access during this Product Release.

The DocuSign CLM and CLM.CM August 20.6 Product Release will be deployed to the UAT environment on Thursday, July 23, 2020 between 8:00 PM and 11:00 PM, US Central Time.

During this period access to the UAT environment will be impacted.  We apologize for any inconvenience.

Release Notes for this upcoming release can be found on the DocuSign Support Center.

Please contact Technical Support if you have any questions.

The DocuSign CLM and CLM.CM June 20.5 Product Release will be deployed to the UAT environment on Thursday, June 11, 2020 between 8:00 PM and 11:00 PM, US Central Time.

[RESOLVED May 16, 2020 05:47 CDT] -The DocuSign CLM/SpringCM Technology team has resolved the service availability issue on the EU11/EU21 instances. The problem began at 00:00 CDT and was resolved at 05:47 CDT.

The intermittent slowness in UAT has been reduced but is not currently completely resolved.  Please check the status of trust.springcm.com frequently for updates regarding this issue.

[RESOLVED Apr 19, 2020 15:57 CDT - The SpringCM Technology team has resolved the performance degradation issue on the UAT instance.  The issue began on Apr 17 at 08:42 CDT and resolved on Apr 19 at 15:05 CDT.

We will provide a Root Cause Analysis here within a few days.  We apologize for any inconvenience. 

[UPDATED Apr 19, 2020 15:00 CDT] - The SpringCM Technology team continues to work on resolving the performance degradation issue on the application on the UAT instance. We apologize for the inconvenience and will continue to update Trust with more information as we get closer to resolution.

[UPDATED Apr 17, 2020 16:50 CDT] - The SpringCM Technology team continues to work on resolving the performance degradation issue on the application on the UAT instance.  We anticipate improvement throughout the weekend as work continues.  We apologize for the inconvenience and will continue to update Trust with more information as we get closer to resolution.

Please check the status of trust.springcm.com frequently for updates regarding this issue.

[POSTED Apr 17, 2020 09:03] The SpringCM Technology team is working to resolve a performance degradation issue on the application on the UAT instance.

[RESOLVED April 6, 2020 21:31 CDT] The SpringCM Technology Team has resolved the Workflow performance degradation issue within the application on the UAT Instance. The issue was observed starting at approximately 07:48 CDT and resolved at 21:24 CDT.   We will provide a Root Cause Analysis here within a few days.  We apologize for any inconvenience. 

[UPDATE April 6, 2020 14:45 CDT] The SpringCM Technology Team continues to work on the Workflow performance degradation issue within the application on the UAT instance.

The DocuSign CLM and CLM.CM Technology Team will be conducting security maintenance on the UAT environment on 3/28/20.

The DocuSign CLM and CLM.CM April 20.3 Product Release will be deployed to the UAT environment on Thursday, March 19, 2020 between 8:00 PM and 11:00 PM, US Central Time.